The Credential Directory may be used by employers, customers and others to verify a credential holder's certification or certificate. The directory includes first name, last name, and credential name. For certified date and certification expiration date see your digital certificate.
If a credential holder's name is not listed, this does not necessarily mean that an individual does not have a certification or certificate. Individuals can choose to be excluded from this directory.
If you are an employer seeking to verify a credential holder's status and are unable to find that individual listed in the directory, additional verification can be obtained by asking the credential holder to share their ISA digital certificate.
If you have a certification or are a certificate holder and you do not appear in the search, you need to take two steps:
- Log into your ISA account. Go to the “My Info” tab (located on left under profile picture), scroll down to the “Communication Preferences” and click “Change” to update the “Include me in Certification Directory” option.
- Log into your ISA Connect account. In the upper right-hand corner, click the picture icon. In the drop-down menu, click “Profile”. To the right, click “My Account”. In the drop-down menu click “Privacy Settings” and set “I would like to be included in directories and community rosters” to “Yes”.
If you have issues logging into your accounts, please contact one of our Customer Support Representatives at Info@ISA.org or +1 (919) 549-8411 for assistance. If your name still does not appear in the ISA's Credential Directory, please email firstname.lastname@example.org.
As a certification or certificate holder and ISA member, you can add additional details to your profile, such as location (city, country), your professional experience, etc. To become an ISA member, go here for more details. You may also “opt out” by updating the information in your ISA account.